Frequently Asked Questions

Most of our kits take 3-8 hours to complete, depending on complexity and your crafting pace. Miniature houses usually take 6-10 hours, while simpler music boxes can be finished in 2-4 hours. We recommend enjoying the process rather than rushing!

Our kits are designed for beginners to intermediate crafters. Each includes detailed step-by-step instructions with illustrations. If you can follow IKEA furniture instructions, you can build our kits successfully.

Most kits include all components and basic assembly tools. Some may require common household items like batteries or a small screwdriver, which will be clearly listed in the product description.

Don't worry! We include a few spare small parts in most kits. For larger components, contact our support team within 30 days and we'll send replacement parts at no charge.

Each kit is carefully packaged in protective boxes with foam inserts to prevent damage during transit. We ship within 1-2 business days, and most orders arrive within 5-7 business days.

Yes! We offer a 30-day satisfaction guarantee. Kits must be unopened for a full refund, but we'll also accept opened kits for store credit if you're not completely happy.

Absolutely! Our kits make wonderful gifts for creative minds of all ages (typically 14+). We can include a gift message and ship directly to the recipient at no extra charge.

Currently we ship within the United States only. We're working on expanding internationally—sign up for our newsletter to be notified when we start shipping to your country.

You'll receive a tracking number via email within 24 hours of your order shipping. You can track your package directly through our website or the carrier's tracking system.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay through our secure Stripe checkout system. All transactions are encrypted and your payment information is never stored on our servers.